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Forum Discussion

Susanna S.2's avatar
Susanna S.2
Explorer | Level 4
3 years ago
Solved

How do I disable Dropbox Backup?

How do I get rid of Dropbox Backup -- the PC folder that appeared in my Dropbox folder? It includes folders I don't want backed up, i.e., Documents and Downloads. I'm on a PC.
desktop
Dropbox Backup
windows
  • Jackson's avatar
    Jackson
    3 years ago

    Hi there Susanna S.2, thank you for reaching out.

     

    You can disable computer backup, following the steps on this article.

     

    Make sure to select "Keep content in folders on this PC" during the process, to return the folders to their original location.

     

    Cheers!

ClockRoy's avatar
ClockRoy
Explorer | Level 3
3 years ago

Hi Megan, 

I have the app on my desktop PC and if I single click nothing happens, if I double click it opens Dropbox with the explorer window and all files are shown but there is no home or other Dropbox to click. If I open the app on my tablet I have the menu and home button etc. I can access personal details settings etc. But there is no preferences tab. Also when online on the Dropbox site I cannot find a backup page. Why cant you just make it easy to access backup from the tablet app? I just have loads to delete from backup and free up space.

Best regards, Roy 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ClockRoy, could you send me a couple of screenshots of what you see on your end, on your device? 

 

Also, please make sure you're clicking on this icon, that's located next to your WiFi on the task bar.

  • ClockRoy's avatar
    ClockRoy
    Explorer | Level 3
    3 years ago

    Hi Megan, 

     

    Screen shots 

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi ClockRoy, thanks for the screenshots! 

       

      It seems you're not clicking on the right icon, in order to follow the steps. This icon will open your Dropbox content locally, not the app's settings.

       

      You'd need to locate your Dropbox icon on the task bar, next to your WiFi, and date-and-time icon. 

       

      Can you see it there, and follow the steps? 

      • ClockRoy's avatar
        ClockRoy
        Explorer | Level 3
        3 years ago

        The icon shown is in the taskbar there's nothing between that and the wifi symbol only the weather??

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