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Yousri
25 days agoExplorer | Level 4
How to stop "This shared file already synced" pop-up when opening synced files from a shared link
Hey! This is a very recent issue for me, it was fine before
Every time I open a Dropbox link to a file that's already synced on my computer, I get this annoying popup saying the file is already synced (screenshot below).
Can we please get a "don't show this again" option? It's super annoying when you're opening links all day and I want to view them in the web version instead of the app.
Also please let me know if there is already a way to disable this that I was blind to.
Thanks! : D
9 Replies
- Hannah25 days ago
Dropbox Community Moderator
Thanks for your post, Yousri.
We appreciate you taking the time to write your feedback on this.
I've passed your comments along to our team.
If you need anything else, please let us know.
Have a great day!
- Yousri25 days agoExplorer | Level 4
Thank you so much Hannah!
- Yousri24 days agoExplorer | Level 4
I can see that you already added a checkbox to disable it!!!
This is fantastic! You guys are amazing for doing this so fast!
Only issue is that i'm still getting the old popup instead of it going away haha 😅
Here is a video showing it in action:
link removed by moderator to avoid traffic to itI think the new popup with the checkbox and the old one are serperate?
- Walter24 days ago
Dropbox Community Moderator
Does this persist after rebooting your computer and quitting and restarting the app Yousri?
- Yousri23 days agoExplorer | Level 4
Hey! Sorry just saw this
but yea, restarting the app and rebooting my pc didn't fix it - Megan23 days ago
Dropbox Community Moderator
Hey Yousri!
Do you notice the same behavior with all of your shared links?
- Yousri23 days agoExplorer | Level 4
Hey Megan
Yep, this message shows up for me with any shared link to a file that I already have synced on my PC. I recorded a quick video to show it in action:
https://dl.dropboxusercontent.com/scl/fi/mx83kmem4dloqsiu533uy/chrome_sPumtY1c6o.mp4?rlkey=2ht0lj7gsyqvif1ejdkbc5jry&dl=0
And yeah, since I mostly get links from the department I work in, I’m basically seeing this popup constantly now haha - Neal Mc18 days ago
Community Manager
Hi Yousri!
I've talked to the team internally about this and they are looking into potentially changing some of the UI.
In the meantime, you can go to the sharing tab of your settings and just turn off this function.
I hope this helps.
- Neal Mc13 days ago
Community Manager
Hi Yousri,
The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.
Thanks for letting us know!
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