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Yousri's avatar
Yousri
Explorer | Level 4
25 days ago

How to stop "This shared file already synced" pop-up when opening synced files from a shared link

Hey! This is a very recent issue for me, it was fine before

Every time I open a Dropbox link to a file that's already synced on my computer, I get this annoying popup saying the file is already synced (screenshot below).

Can we please get a "don't show this again" option? It's super annoying when you're opening links all day and I want to view them in the web version instead of the app.
Also please let me know if there is already a way to disable this that I was blind to.

Thanks! : D

 

9 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    25 days ago

    Thanks for your post, Yousri.

    We appreciate you taking the time to write your feedback on this.

    I've passed your comments along to our team.

    If you need anything else, please let us know.

    Have a great day!

  • Yousri's avatar
    Yousri
    Explorer | Level 4
    24 days ago

    I can see that you already added a checkbox to disable it!!!

    This is fantastic! You guys are amazing for doing this so fast!

    Only issue is that i'm still getting the old popup instead of it going away haha 😅
    Here is a video showing it in action:
    link removed by moderator to avoid traffic to it

    I think the new popup with the checkbox and the old one are serperate? 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    24 days ago

    Does this persist after rebooting your computer and quitting and restarting the app Yousri

  • Yousri's avatar
    Yousri
    Explorer | Level 4
    23 days ago

    Hey! Sorry just saw this 

    but yea, restarting the app and rebooting my pc didn't fix it

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    23 days ago

    Hey Yousri!

    Do you notice the same behavior with all of your shared links? 

  • Yousri's avatar
    Yousri
    Explorer | Level 4
    23 days ago

    Hey Megan​ 

    Yep, this message shows up for me with any shared link to a file that I already have synced on my PC. I recorded a quick video to show it in action:
    https://dl.dropboxusercontent.com/scl/fi/mx83kmem4dloqsiu533uy/chrome_sPumtY1c6o.mp4?rlkey=2ht0lj7gsyqvif1ejdkbc5jry&dl=0

    And yeah, since I mostly get links from the department I work in, I’m basically seeing this popup constantly now haha

  • Neal Mc's avatar
    Neal Mc
    Icon for Community Manager rankCommunity Manager
    18 days ago

    Hi Yousri​!

    I've talked to the team internally about this and they are looking into potentially changing some of the UI.

    In the meantime, you can go to the sharing tab of your settings and just turn off this function.

    I hope this helps.

  • Neal Mc's avatar
    Neal Mc
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi Yousri​,

    The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.

    Thanks for letting us know!

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