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normansch's avatar
normansch
Explorer | Level 3
3 years ago
Solved

I can't find the Backup button under my desktop app's preferences.

cannot find the backup button in "preferences" any suggestions?

Dropbox Backup
  • Rich's avatar
    Rich
    3 years ago
    normansch wrote:

    cannot find the backup button in "preferences" any suggestions?

    It's a tab located at the top of the Preferences window. If it's not there, take a screenshot to show us what you have on the window.

     

     

7 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    normansch wrote:

    cannot find the backup button in "preferences" any suggestions?

    It's a tab located at the top of the Preferences window. If it's not there, take a screenshot to show us what you have on the window.

     

     

  • RabanePaco's avatar
    RabanePaco
    Explorer | Level 3
    2 years ago

    The Backup tab at the indicated placed is missing. Do you want a screenshot?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey RabanePaco! Yes, please send us a screenshot of what you see and we’ll go from there.

  • RabanePaco's avatar
    RabanePaco
    Explorer | Level 3
    2 years ago

    Just the same screen as above, only Backup is missing..

    System: Kubuntu 22.04

    Dropbox daemon version: 210.4.4854
    Dropbox command-line interface version: 2019.02.14

    I reinstalled dropbox. I tried to upgrade to no avail.

  • RabanePaco's avatar
    RabanePaco
    Explorer | Level 3
    2 years ago

    I installed to

    Dropbox daemon version: 210.4.4854
    Dropbox command-line interface version: 2020.03.04

     

    Dropbox preferences still doesn't offer Backup option.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    RabanePaco wrote:

    Just the same screen as above, only Backup is missing.. System: Kubuntu 22.04

    The backup feature is only available on Windows and macOS.

  • RabanePaco's avatar
    RabanePaco
    Explorer | Level 3
    2 years ago

    I didn´t enable the Dropbox Backup Option. It looks like I have to choose a backup option first?

    "Manage Backups" --> "Open Backup Setting"

    I get an "Open with .. " window to select an "x-scheme-handler/ dropbox-client"

    Not very clear all.

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