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MikeDidier's avatar
MikeDidier
New member | Level 2
2 years ago

Notification spam. I received the same notification 54 times.

I am having an issue where I received the same notification email 54 times since 4 days ago. I am not sure if this is a bug with Dropbox or something else. Has anyone else experienced this? 
Notifications
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey MikeDidier, interesting! 

 

Would you mind sending over a screenshot of one of the emails, please? Just make sure your email address isn't visible. 

MikeDidier's avatar
MikeDidier
New member | Level 2
2 years ago

 

Here's a screenshot! Thank you!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey MikeDidier, thanks for that! 

     

    And if you check your events page, what do you see there?

     

    The Events page at www.dropbox.com/events gives you an overview of all activity in your account. When did you notice the latest changes in this folder? 

    • MikeDidier's avatar
      MikeDidier
      New member | Level 2
      2 years ago

      I checked events and everything appears to be normal. There's no activity that represents the amount of notifications I am getting. That file was uploaded on the 17th and shows on the events log as such. It seems to be a glitch or something with notifications. Still continuing the receive them about on the hours. Thanks for you help!!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey MikeDidier, I hope you don't mind me jumping in here!

         

        Are you currently a member of a Dropbox team or do you have an individual account?

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