Forum Discussion

MikeDidier's avatar
MikeDidier
New member | Level 2
2 years ago

Notification spam. I received the same notification 54 times.

I am having an issue where I received the same notification email 54 times since 4 days ago. I am not sure if this is a bug with Dropbox or something else. Has anyone else experienced this? 
Notifications
MikeDidier's avatar
MikeDidier
New member | Level 2
2 years ago

Part of a dropbox team!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks, Mike!

 

You also mentioned that you follow this folder; did you use these steps to follow it?

 

If so, can you unfollow it and then follow it again, to see if that makes any difference?

  • MikeDidier's avatar
    MikeDidier
    New member | Level 2
    2 years ago

    Yes I have tried that. Problem still persisted

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi MikeDidier,

     

    Thanks for reporting this. We're currently investigating and we have some questions:

     

    • Is the email address you're receiving these notifications the same one you used to sign up here on the Community, or is it a different address?
    • Are you receiving these notification emails today?

    Let us know and we can go from there!

     

    Ben

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