Forum Discussion

Gavin H.4's avatar
Gavin H.4
New member | Level 1
11 years ago

Password changed but user still has access?

Hi - I have a dropbox account which I share with a few people. In effect a single dropbox login and a few people know the password. Some of these access it via the dropbox App. I have changed the password on the main dropbox account, thinking this will stop them accessing it, but a number still seem to have access to it? Bit concerned as I though once the password was changed they would lose their access.

12 Replies

Replies have been turned off for this discussion

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!