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Forum Discussion
Alan S
3 years agoNew member | Level 2
Re: How can I clear Dropbox notifications?
iPad notifications won’t go away. Can’t clear them, can’t mark them Read, badge won’t clear. Tapping some of them opens the camera (!)
I went to Safari Dropbox site to find a solution. That site is too much! Pop ups galore, the Cookies Accept All box won’t close no matter how many times I tap X. What is up.
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- Hannah3 years ago
Dropbox Community Moderator
Sorry to see you're having this issue, Alan S.
Can you open the Dropbox app, tap on "account", then on the gear icon and then on "clear cache", to see if that helps.
We'd also recommend uninstalling and reinstalling the app as well.
Keep us updated.
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