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oklahoma9's avatar
oklahoma9
New member | Level 2
2 years ago

Unable to set up folders for Desktop and Documents on Mac (iCloud Drive)

Hello,    'Unable to set up folders' is an error message I'm getting after I try, well, to set up folders on Mac. Steps to reproduce: Settings – Backups – This Mac Manage backups – Check Docume...
desktop
Dropbox Backup
Dropbox Basic
Error Messages
Mac
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi oklahoma9 

Simply put you cannot do this. It wont work and will lead to data loss. 

If the directory is in iCloud you cannot sync to Dropbox. If its in Dropbox you cannot sync to iCloud. 

oklahoma9's avatar
oklahoma9
New member | Level 2
2 years ago

Hi Mark,

Thank you for answering. If so, then what is the point of Dropbox suggesting me to backup Documents, Downloads and other iCloud Drive folders?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    I suspect Dropbox cannot see/aware that iCloud already is backing them up, but, it is why its failing.

    • oklahoma9's avatar
      oklahoma9
      New member | Level 2
      2 years ago

      Is there any way to report this issue to Dropbox? This is on their side.

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