Forum Discussion

Gbob's avatar
Gbob
New member | Level 2
2 years ago

Wrong email inputted at registration, can't edit and can't verify

Hi,

 

I inputted the wrong email at registration, put .co.yk at the end, instead of .co.uk  just a typo.  But now I'm not given the option to edit it and I can't verity, as emails obviously aren't going to the correct email.  Any help much appreciated.

 

Many thanks,

Sam 

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Gbob, thanks for reaching out to us.

     

    Have you already added files to the account or upgraded it?

     

    If not, I'd suggest just creating a new account with the correct email address, instead, which Is the easiest solution in this case.

     

    Let me know how it goes.

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