Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Saint James's avatar
Saint James
Explorer | Level 3
3 years ago
Solved

Wrong number of linked devices

Haven't used dropbox in a while. I have now deleted past devices (old phone and laptop). The only device I have linked is my current phone. It is the only device listed in my linked devices list; howe...
Account Settings
  • Mark's avatar
    Mark
    3 years ago

    Hi Saint James 

     

    It says 1 of 3 devices because that's what you have - the phone. That is one device. 

     

    Unless I'm not following what you are saying? 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi Saint James 

 

It says 1 of 3 devices because that's what you have - the phone. That is one device. 

 

Unless I'm not following what you are saying? 

  • Saint James's avatar
    Saint James
    Explorer | Level 3
    3 years ago
    Thanks for getting back to me. I see what you are saying. Something I didn't mention was that Dropbox was telling me I had reached my maximum of linked devices, which is why I deleted the older items. After doing so, the warning was still there.
    Having just now logged in to reply to you, the notification is gone. And now, "1 of 3 devices" is correct. Guess it took a while to clear up. Thanks again. 🙂

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!