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Forum Discussion
change of billing email
Hi!
We have a business account.
We would like to change the billing email address.
Is there any possibility, please?
Thank you in advance!
4 Replies
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Sorry, but we don't want to change the email address of the user, we would like only to change the billing email address
- Hannah
Dropbox Community Moderator
Hey Tipster, an admin that updates the billing info on a Dropbox Business team, automatically becomes the billing admin, and so the billing emails go to their email address.
This is a very bad solution unfortunately since companies normally have a billing email where invoices gets collected for automatic bookkeeping. One would have to create a forwarding rule in their inbox or something to get around this, or change to a competing storage provider which provides a billing email (most SaaS businesses do since it is a really easy feature to provide, and it makes life easier for their customers).
This would be a handy feature, so please add it as a feature request. The possibility to set a separate billing email address.
