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wbt's avatar
wbt
New member | Level 2
1 month ago

Complaint about customer support about my issue.

Hello, I'd like to know how to make a complaint about customer service. Thank you. The ticket number is #26092465. I appreciate your assistance.
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wbt's avatar
wbt
New member | Level 2
1 month ago

Hi Meg,

I would like to speak with a human being on the phone to share my concerns.

Please and thanks,

William

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey wbt!

Thanks for coming back. I understand you'd prefer to discuss your concern over the phone. 

You can review your available support options based on your plan here. That said, I want to make sure your concerns are fully heard and addressed. If you share the details here, I'll make sure they're reviewed carefully and that your feedback reaches the right team. I'll do my best to help.

Thank you!

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