Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

robschieren's avatar
robschieren
New member | Level 2
6 years ago
Solved

CRITICAL SPAM from Dropbox***

All our contacts are receiving the below message from Dropbox.  We had one of our user's email inbox hacked and contacts harvested.  The hacker then created a Dropbox account in the name of [personal...
  • Rich's avatar
    6 years ago

    robschieren wrote:

    Is there a way to contact Dropbox fraud/security to stop these emails from being sent from Dropbox or on behalf of Dropbox as the attachment is fraudulent and possibly a virus?


    Forward all details to abuse@dropbox.com.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!