Forum Discussion

Mike Maple's avatar
Mike Maple
New member | Level 2
4 years ago

Dropbox.one

HI All,   I received an email from Dropbox alerts informing me about a massive data deletion <no-reply@dropbox.one>. Is this real or an attempt to hijack my account? Dropbox.one does not appear to ...
account access
security
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Mike Maple, thanks for bringing this to our attention.

 

Yes, the domain name isn't one of our official domains. 

 

I'd recommend forwarding the email to abuse@dropbox.com for that team to investigate further.

 

If you have any further queries, feel free to message back.

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!