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vlton24's avatar
vlton24
New member | Level 1
10 months ago
Solved

How contact Dropbox regarding a (potential) security issue?

Hello everyone, how can I contact someone at Dropbox regarding a propably security related weird behaviour I just observed?   Thanks
security
  • vlton24's avatar
    vlton24
    10 months ago

    Quick follow-up:

    With the great help from Dropbox support we found a perfect explanation for the observed behaviour. There are situations (like confirming the permanent deletion of files) where an expired password will be accepted as valid.

    Thanks for your help, everyone!

vlton24's avatar
vlton24
New member | Level 1
10 months ago

Hello Mark,

thanks for your reply. On /support I could only find a chatbot and a link to this community. That’s how I got here in the first place. What did I miss?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
10 months ago
vltondropbox wrote:

What did I miss?

Support is only for paying users. 

If you want to try and explain the issue here I may be able to point you in to a better direction :)

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