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vlton24's avatar
vlton24
New member | Level 1
11 months ago
Solved

How contact Dropbox regarding a (potential) security issue?

Hello everyone, how can I contact someone at Dropbox regarding a propably security related weird behaviour I just observed?   Thanks
security
  • vlton24's avatar
    vlton24
    11 months ago

    Quick follow-up:

    With the great help from Dropbox support we found a perfect explanation for the observed behaviour. There are situations (like confirming the permanent deletion of files) where an expired password will be accepted as valid.

    Thanks for your help, everyone!

vlton24's avatar
vlton24
New member | Level 1
11 months ago

> Support is only for paying users

I don’t really need support – I’d like to report something that *might* turn out as a security issue. So I’d rather not write about it in public here.

What’s the protocol here? Where can I report this?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
11 months ago

I am not aware of anything, sorry. All I can suggest is hoping somebody who works for Dropbox picks it up tomorrow. 

Edit: actually you can try https://bugcrowd.com/dropbox 

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