Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
cpizzulli
2 years agoExplorer | Level 4
How to make sure I have the right plan in order to be HIPAA compliant?
Hello - I have been using Dropbox for decades. My subscription is the $119 per year 2T plan. I am a psychotherapist and have been under the impression that my storage is HIPAA compliant and secured. ...
cpizzulli
2 years agoExplorer | Level 4
Hello, Megan - I am inquiring about both - I will need a signed BAA. But as you can see from the first reply to my question, I am concerned also that my individual plan is not secure. Please clarify.
Rich
Super User II
2 years ago
cpizzulli wrote:
I will need a signed BAA. But as you can see from the first reply to my question, I am concerned also that my individual plan is not secure. Please clarify.
You'll need to be on a Business team account in order to get a signed BAA. Your current individual plan is not HIPAA compliant.
- cpizzulli2 years agoExplorer | Level 4
Thanks so much. I will upgrade my plan.
- cpizzulli2 years agoExplorer | Level 4
Actually - I'm confused. I need a 'Team' account? What if I am a solo business? I can't use the 'Essentials for Business'?
- Rich2 years ago
Super User II
cpizzulli wrote:
I need a 'Team' account? What if I am a solo business? I can't use the 'Essentials for Business'?
The Essentials plan, which is an individual plan, doesn't include the option to enable HIPAA compliance. Only the team accounts have this option, and team accounts require a minimum of three licenses.
- cpizzulli2 years agoExplorer | Level 4
So what do I do if I don't have any additional 'team members'? Am I not elligible?
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!