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cpizzulli
1 year agoExplorer | Level 4
How to make sure I have the right plan in order to be HIPAA compliant?
Hello - I have been using Dropbox for decades. My subscription is the $119 per year 2T plan. I am a psychotherapist and have been under the impression that my storage is HIPAA compliant and secured. ...
cpizzulli
1 year agoExplorer | Level 4
Hello, Megan - I am inquiring about both - I will need a signed BAA. But as you can see from the first reply to my question, I am concerned also that my individual plan is not secure. Please clarify.
Rich
Super User II
1 year ago
cpizzulli wrote:
I will need a signed BAA. But as you can see from the first reply to my question, I am concerned also that my individual plan is not secure. Please clarify.
You'll need to be on a Business team account in order to get a signed BAA. Your current individual plan is not HIPAA compliant.
- cpizzulli1 year agoExplorer | Level 4
Thanks so much. I will upgrade my plan.
- cpizzulli1 year agoExplorer | Level 4
Actually - I'm confused. I need a 'Team' account? What if I am a solo business? I can't use the 'Essentials for Business'?
- Rich1 year ago
Super User II
cpizzulli wrote:
I need a 'Team' account? What if I am a solo business? I can't use the 'Essentials for Business'?
The Essentials plan, which is an individual plan, doesn't include the option to enable HIPAA compliance. Only the team accounts have this option, and team accounts require a minimum of three licenses.
- cpizzulli1 year agoExplorer | Level 4
So what do I do if I don't have any additional 'team members'? Am I not elligible?
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