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Forum Discussion
D_Mac
12 months agoNew member | Level 1
I accidentally joined a Dropbox team and I can't leave it now or delete my account.
Hi,
I was just invited to join a dropbox team. The invite was sent to the email address that I use for my personal info, etc. I thought nothing of it as I just thought we'd have a shared folder or...
Nancy
Dropbox Community Moderator
12 months agoThanks for posting on our Community today, D_Mac.
When joining a Dropbox team with an existing account, your personal files should have been moved into a folder with your Dropbox name.
If these are indeed the files you're trying to delete, please keep in mind that the folder is personal to you and not accessible by anyone else on the team.
Now, if you want to recover any of your personal files, so that you can have them when you go back to a personal plan, please go ahead and restore them. As for permanently deleting them, this may have been disabled by the team admin.
Speaking of, you’ll need to contact your team admin and have them remove you from the Dropbox team.
Upon removing you from the team, they’ll need to make sure they’re converting your Dropbox account back to an individual one (with these steps), instead of deleting it altogether. If they do the latter, you won’t be able to access your account after that.
Let me know if that helps or if you need something else.
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