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76 TopicsDoes deleting a member delete files they uploaded to our Team Folder?
Question or Issue I'm using Dropbox Business with access for 3 users. We have a Team Folder containing material we have all uploaded and all need access to. One of our team is leaving so I want to delete this Member from our Dropbox. Are files that person uploaded to the Team Folder still visible and available to the rest of the team, after I delete the member? Thanks31Views0likes3CommentsI need to unshare my business Dropbox folder located in another firm's Dropbox account
Hi, I am the Admin/owner of my personal Business's Dropbox and I shared my entire Dropbox (all files/folders) with another firm and now I can't remove my folder from their Dropbox account, and they are now paying for the storage of the files in my Dropbox, and so am I. Plus they are now having to authorize every client/person I want to grant access to my Dropbox folder. I am trying to gain control over my folder and remove it from their account. Can you please help me with this. Thanks!69Views0likes2CommentsI joined a Dropbox team and now all my files are shared with them
I joined a professional team and it gave them access to all my personal folders and files. I didnât realise that joining a team would do this, I assumed my folders would still only be accessible by me. I deleted the folders but when I tried to permanently delete the files it said I do not have permission. I do not have permission to delete my own folders and files????? Apparently it needs to be admin which is a colleague who I do not want to access the information.314Views0likes6CommentsI was invited to join a team, but I want to get my individual account back.
I had a personal subscription plan with 2 TB earlier, and one of my clients has added me to their Company DB account recently. This is my 2nd time that the Admin of that company has deleted my account from their and now I cannot get my old files since I have re-registered with my email (xxxxxxx@gamil.com) to try to get my files promptly. Now I have a brand new account with 2GB of space. I have already requested to add me to their company account again, then I can leave it by myself after restoring my files, hopefully. Could you guys please help me out to correct this issue and get my Files back with the previous account?738Views0likes22CommentsMy entire Dropbox account has been deleted after sharing with another user.
I joined another Dropbox account for a project, and unshared after the project was over. This appeared to just permissions system, but now all my files and folders have been deleted. After looking at my payments, it appears my last monthly payment was refunded. I'm not sure what the hell happened, but it appears my whole account was erased and I'm losing my mind on how this could have happened. Did I transfer my account over to a different user? Is this even possible? I need to restore my files and don't see any way to access anyone by phone. Any help would be appreciated!163Views0likes3CommentsI accidentally joined a Dropbox team and I can't leave it now or delete my account.
Hi, I was just invited to join a dropbox team. The invite was sent to the email address that I use for my personal info, etc. I thought nothing of it as I just thought we'd have a shared folder or something, but it turned out it pulled all my stored dropbox info into this team. As a result, I quickly tried to delete all my personal files. It's moved them all into the trash, but it's saying I don't have permission to permanently delete them. It's also not allowing me to delete my personal account or leave the team. What are my options here, all I want to do is delete all my old info - but I don't seem to have that option with whatever I try to do?280Views0likes5CommentsHow to extricate my folder from a Dropbox team?
HELP. I have had a Dropbox account for 15 years. Recently, a new client asked me to join their Dropbox as a member. Once I joined, my own personal files are now part of their account, in a separate folder. How to do move my files back to my own personal account? They are not linked... I seem to have somehow become a folder in their account. Can I create a new account with my same email and somehow move the entire folder to my new account? Or somehow reinstate my old personal account?63Views0likes3CommentsMy account was deleted after being removed from a Dropbox team
My business dropbox account was deleted after being removed from a team. Need to recover the account and all the files. Don't understand how the account was deleted after following the steps to be removed from a team? These are my ticket numbers if that helps: Ticket #24453059 Ticket #24453218Solved252Views0likes4CommentsMy account has been deleted because i joined another Dropbox team by mistake.
hello I have an account for several years and this morning i joined by mistake (thought if was a shared folder) another existing account so my own personnal account is terminated. This is a catastophy, could you please help me? I would like to have my personnal account back and leave the other one but i can't do that because i am not the administrator Thanks for your help on this topic François [removed per Community Guidelines]224Views0likes2Comments