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I cannot sign in in MacBook Air M1 (macOS Ventura)
I cannot sign in on macOS Ventura dropbox app. All previous mac sign ins were successful, I can also sign in into Web and Android.
On macOS I get:
- if trying to use Google oAuth I am not getting any message, just same login window. App is showing "Waiting to be linked..."
- if I am trying to use password, it shows "where was a problem completing your request". And dropbox quits.
Are you on a Dropbox Basic plan with more than 3 devices connected?
4 Replies
- Jay
Dropbox Community Moderator
Hi dardarlt, thanks for bringing this to our attention.
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
No, it should not be there, it is new and clean macOS instalation.
I've also tried to use other browser as default, also tried to switch network provider - same, I cannot connect macOS dropbox app.
All the apps , like Google Drive are working perfectly.- Jay
Are you on a Dropbox Basic plan with more than 3 devices connected?
Yes, this was an issue for me (just without proper notification).
I went to https://www.dropbox.com/account/security , removed some old devices and it connected.
