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I chose the option to "hide my email" and now I'm unable to update it
I signed up and mistakenly created my account choosing the option to not share my email address. Dropbox created a cryptic default email ID instead, but now I'm not able to update it to my real email...
Hi bgillespie12, are you 100% certain that you don't have an Apple ID under your email address?
What happens if you attempt to login to the Apple site using your normal email address?
Do you see Dropbox listed when you use these steps to login to the Apple site?
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey bgillespie12, thanks for reaching out to the Dropbox Community.
If I understand correctly, you chose to create your Dropbox account using "Sign in with Apple" and the "hide my email" option.
The email address that's generated when you do this, is generated by Apple, which allows you to sign up for third-party sites like Dropbox without sharing your email address.
Can you try to add your real email address to your account, by following these steps?
- Log in to dropbox.com.
- Click your profile picture (or grey circle) in the upper right corner.
- Click Settings.
- Next to Personal email, click Edit.
- Enter your email address and Dropbox password.
- Click Update email.
- Verify your new email by clicking the link in the verification email you received to that address.
Let me know how it goes.
