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bgillespie12
11 months agoNew member | Level 1
I chose the option to "hide my email" and now I'm unable to update it
I signed up and mistakenly created my account choosing the option to not share my email address. Dropbox created a cryptic default email ID instead, but now I'm not able to update it to my real email...
- 11 months ago
Hi bgillespie12, are you 100% certain that you don't have an Apple ID under your email address?
What happens if you attempt to login to the Apple site using your normal email address?
Do you see Dropbox listed when you use these steps to login to the Apple site?
bgillespie12
11 months agoNew member | Level 1
Thanks Hannah,
Yes correct, I chose to create my account using "Sign in with Apple" and the "hide my email" option. Thank you for the steps to fix it, I tried this but I'm unable to change my email as when I select this option, Dropbox prompts me with the following, which I'm not sure how to access the cryptic email apple generated, to follow the set password steps.
Set Password
For your security, Dropbox requires you to set a password to change your email address.
Dropbox will send an email to xxxxxx@privateraly.appleid.com with further instructions. You may need to check your spam folder or unblock no-reply@dropbox.com
[Buttons]
I've set a password (greyed out) Send email
cheers
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