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I chose the option to "hide my email" and now I'm unable to update it
I signed up and mistakenly created my account choosing the option to not share my email address. Dropbox created a cryptic default email ID instead, but now I'm not able to update it to my real email...
Hi bgillespie12, are you 100% certain that you don't have an Apple ID under your email address?
What happens if you attempt to login to the Apple site using your normal email address?
Do you see Dropbox listed when you use these steps to login to the Apple site?
I've tried to delete my account also, but it prompts me with the same steps, which I'm unable to fullfil because I don't have access to the default email apple created
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorSorry for jumping in, bgillespie12. Even if you chose the “Hide my email” option, you should still be receiving all of your Dropbox emails to the actual email address that’s linked to your Apple ID (unless you disabled email forwarding).
Can you take a look at this article from Apple and see if you can turn off the “Hide my email” feature instead?
Thanks Nancy , I had a look at the article you mentioned, I'm not sure where those settings are as I'm not signed up to iCloud and I'm not using an iPhone, I'm using an old macbook. I'm not receiving any dropbox emails to my actual email address linked to my Apple ID
cheers
Brendan
- Jay
Hi bgillespie12, are you 100% certain that you don't have an Apple ID under your email address?
What happens if you attempt to login to the Apple site using your normal email address?
Do you see Dropbox listed when you use these steps to login to the Apple site?
Thanks Jay , I've followed the steps and was able to login to the apple site and selected Stop Using Apple ID. I recreated my Drop Box account without using Apple ID and it works ok now, thank you much appreciated :)
cheers
Brendan
