Forum Discussion

Steph69's avatar
Steph69
New member | Level 1
10 months ago

I need to acces my paid accaount It has all my files.

i have a paid account. every time I log in I get to a free account with no files. I need the credentials top access the paid account.  the subscription is for DROPBOX*S5BX9WZ1JQ16My credentials are l...
account access
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
Steph69 wrote:

i have a paid account. every time I log in I get to a free account with no files.

You're likely signing in to the wrong account. Use the credit card charge lookup tool to identify the account that you're paying for.

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