Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

nathanais's avatar
nathanais
New member | Level 2
2 years ago
Solved

How to acces a shared folder that is bigger than my current plan ?

Hi,

 

I cannot access a shared folder online that is 43 Go and my current plan is 2 Go.

I tried opening it on the desktop version but I can't find the 43 Go folder.

I have a smaller folder that I can both access online and from my desktop.

Thanks in advance for your help,

 

Share
Shared Folders
Storage space
  • Mark's avatar
    Mark
    2 years ago

    Without paying for an upgrade you cannot if you need edit access. You need to have enough quota on your account to be able to access the share. 

     

    If you just need readonly access ask for a shared link instead 🙂

     

    Or if you need to edit work download it from a shared link and send back via File Requests. 

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Without paying for an upgrade you cannot if you need edit access. You need to have enough quota on your account to be able to access the share. 

     

    If you just need readonly access ask for a shared link instead 🙂

     

    Or if you need to edit work download it from a shared link and send back via File Requests. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!