Forum Discussion

doctordee's avatar
doctordee
New member | Level 2
3 years ago

I received an email about my Digital Reward--Is it legit?

I recently received an email from Your Digital Reward with a $10 Amazon gift card as a thank you for taking a DropBox survey. I can't recall if I actually took a survey or not, and do not want to fal...
security
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey doctordee, thanks for posting on our Community!

 

Could you send us a screenshot of how this email looks like (omitting any personal info) and clarify the email address that it came from?

 

Thanks so much!

doctordee's avatar
doctordee
New member | Level 2
3 years ago

Please see below for a screenshot. The email came from noreply@yourdigitalreward.com.

 

 

 

  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi doctordee,

     

    I would treat this as a potential scam or phishing attempt as it is from a third party, and our company name is incorrectly capitalized as "DropBox" in the body of the email. I have also inquired with several teams and none have heard of this promotion. It's best to err on the side of caution and assume that it is not legitimate.

     

    Regards,

    Ben

     

     

     

     

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!