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Graham-7's avatar
Graham-7
Helpful | Level 5
3 years ago
Solved

Is the email: em-s.dropbox.com legitimate? [Answer: Yes]

I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid ad...
security
  • BenDBX's avatar
    BenDBX
    3 years ago

    Hi Everybody,

     

    I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains. 

     

    You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.

     

    Regards,

    Ben

rockzilla2520's avatar
rockzilla2520
Helpful | Level 5
3 years ago
I did. Funny thing is, it was a file from someone I no longer communicate with and I had previously deleted the file.
Frog23's avatar
Frog23
New member | Level 2
3 years ago
I received it also. Took me to a folder I thought I had deleted and shared with someone I hadn’t communicated with in years. Didn’t look for the file, unshared and deleted folder straight up.
  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi all,

     

    Just to let you know that our team is investigating these reports, and we'll share the updates here soon.

     

    Thank you,

    Sam 

     

     

  • rockzilla2520's avatar
    rockzilla2520
    Helpful | Level 5
    3 years ago
    Same!!

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