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Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?
Thank you.
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
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- Had this through also. Clicked the link carelessly and directed me to official dropbox site I was already logged in to. Hope therefore it was legit.
I just received an email from dropbox saying...
"Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!"
It appears to be from a legit drop box email, but I find it odd that there is no other information such as who the sender is.
Is the only way to get more info about this mystery file to just login and check it out?
Thanks for replying. I have no idea what the files are that have been shared. The email gives me no information about what what shared or when. Should the email contain identifying information?
- I suspect and hope this was an internal error & there are infact no files
Exactly! But if it's legit, then why isn't there a file waiting for me in my SHARED folder? The email doesn't mention what the file is or when it was sent or by whom. Shouldn't the email have more information?
- There wasn’t one in mine either. 90% sure the email was an error. Probs the work experience boy pressing send by accident lol
- https://help.dropbox.com/security/official-domains
Is on the list of official domains & linked to official site. Confident it was safe. - I got an email 5hrs ago from Dropbox saying the same, but there is nothing new in dropbox. No file waiting. But what it does say is there's a folder I created waiting to be downloaded and if upgrade I can open it.
I received email today from Dropbox advising me
"Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!"
I did so but cannot find any new file. The most recent is from 2022. I have tried everything listed in the left column under Home. Where else would I find this new file?
Thanks, just received one today. Now deleted
