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Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
I have received an e-mail telling me of a new document available for me in Dropbox. The e-mail is from an address that ends with " em-s.dropbox.com ". Can anybody confirm that " em-s. " is a valid adjunct to " dropbox.com ", or is it sooner a trick?
Thank you.
Hi Everybody,
I can confirm that these emails were sent from the Dropbox domain and are not harmful. This is one of the official domains Dropbox uses to send out emails. You can find the full list of domains here: https://help.dropbox.com/security/official-domains.
You can safely ignore them, though there was no negative impact to your account if you did click through the emails. You should not receive anymore emails of this type.
Regards,
Ben
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- Exact same email here I accessed Dropbox independently (i.e. without using the link in the email) and there was nothing there.
I've got the same message, would like to know if this is phising?
Same here. Judging by your comments, it's definitely a glitch, a weird glitch.
- I’ve also received it
I received the same email message:
"Hi David,
Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!"
The subject is: "Files shared with you"
The unsubscribe link below also looks dicey.
Please advise.
- Hi everyone,
Nice to join the community 🙂
I received an e-mail inviting me to open a shared file but when I log in into my account there is no new file !
The (supposedly) dropbox e-mail address being this one :
no-reply@em-s.dropbox.com
I didn’t click on it at first and when to log in directly on the Dropbox page in my browser : there I found not race of a recent shared file (only a bunch of old ones).
I finally tried to click on the link in the email and I arrived directly in my dropbox-already-logged-in user page… so it seems it wasn’t a hoax after all but a disfunctional mail from dropbox ?
Please let me know what you think !!
Many thanxxxx
Phuppets - Just got the same message now too.
- Same here
(BTW, We are in 2023 maybe you can allow us to put screenshots here directly ???
No ???)
Bonjour Saï,
Nous vous informons qu’un fichier partagé vous attend. Cliquez sur le bouton ci-dessous pour le consulter.
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Dropbox, Inc., PO Box 77767, San Francisco, CA 94107, États-Unis - I received the same email about 8 hours ago. It’s spam. There’s an option at the bottom to unsubscribe. I clicked on that and it took me to a link on the official site ‘to stop getting emails about how to get the most from your Dropbox account click unsubscribe’. So that’s exactly what I’ve done.
I had the same in the early hours of this morning. I have forwarded it to abuse@dropbox.com to look into. It seems strange that it doesn't say who it is from either! I will let you know if I hear anything back.
