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pinode's avatar
pinode
New member | Level 1
11 months ago

Not receiving the 6-digit security code, it never arrives.

I'm trying login to my account. After password entered, pop a message "6 digit sent" to my e-mail. However, 6 digit never arrived to my mail-box. I already checked junk box, and spam folder, bu...
account access
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey pinode, sorry to hear about this.

Have you by any chance tried adding no-reply@dropbox.com to your email contacts and try again?

And if it's still not arriving, try to see if you can bypass the process, by resetting your password.

Let me know how it goes.

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