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saffer51's avatar
saffer51
Explorer | Level 3
9 months ago

Please help me to delete my Dropbox account

I uninstalled dropbox years ago, but I continue to get files saved to dropbox when I want them saved elsewhere. This is causing major problems for my file structure. I was told previously the only wa...
Create or delete account
saffer51's avatar
saffer51
Explorer | Level 3
9 months ago

This all happened some time ago. All I can tell you now is that when I first tried to install Dropbox it completely messed up my file structure, which is why I wanted to delete it, and uninstalled the package. 

However, I then found that whenever I tried to save files, they were being saved to Dropbox unless I very deliberately saved them elsewhere. When I asked for help, I was told that files would continue to be saved to my Dropbox folder unless I first deleted my Dropbox account - which I was unable to do (then, as now, I could not find how to do so).

Since then it was not a problem as I've been using a different laptop which has now died, so I'm now forced to reverto this one. 

It's a problem again today as I tried to open some compressed files - which were automatically saved to Dropbox and I've been unable to drag and drop them to where I want them. 

All I want now is to delete my Dropbox account. Surely that should not be a problem?

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Are you getting any particular errors when trying to drag and drop those files saffer51?

Also, the instructions to delete your Dropbox account can found here, if needed. 

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