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Create or delete account
95 TopicsHow to delete someone from your Dropbox team without deleting their personal Dropbox account?
Hello, I recently granted action to an external person to our business account. By accident, I wanted to kick her out of the general permission, to grant her access only to one folder. When I did that, her whole personal Dropbox account got deleted. Luckily, I could restore it, but now she is a permanent member of our company dropbox. I am wondering what to do when our joint project will end and she won't need to access our documents.18Views0likes1CommentI was trying to cancel my plan and I accidentally deleted my account. Can it be restored?
I am currently unable to cancel my plan and am in the payment phase. (Payment has not been made because there is no money in the account.) However, while trying various methods to cancel, I accidentally deleted my account. Is there a way to recover my account or cancel the payment?134Views0likes12CommentsUnable to delete account - nothing happens on a browser and getting an error on the app
So I have a free account and no longer need it. I have tried the steps on website to delete the account but when I get to the end after putting in my password nothing happens. I have tried deleting through the app and get an error message stating the account can’t be deleted due to an unknown error. I’ve tried different browsers and wiping the cache, still no fix. Any ideas?41Views0likes3CommentsUnable to delete account. Getting error: "something went wrong, an unknown error occurred".
I am unable to delete my Dropbox account. created the account with my Apple ID and private relay for email. when trying to delete from the app, I got an error saying “something went wrong, an unknown error occurred” trying to delete from chrome and safari, it first made me create a password and then once created and attempting the deletion of the account, it downloads a 0 byte file called “post_delete”…. does anyone have guidance?100Views0likes6CommentsUnable to delete basic account: error 'post_delete might be having issues'.
I recently created a dropbox basic account to back up data from an app on my iphone - the app directed me to dropbox and I believe the dropbox account is created with my apple id. I have tried to delete the account on Edge browser from the 'delete account' option in My Account on Dropbox but continually receive the following error page:- Any suggestions please?30Views0likes2Comments