Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
I deleted an old Dropbox account but I'm still getting emails about it
Device Surface Laptop Operating System/Browser (if using the web) Windows 11 Syncing Status "Up to date" Question or Issue I had two dropbox accounts, one for regular use which is used multiple times daily, one as a kind of addition for a special project. The latter was under a different email address on the Gmail platform. The latter became unnecessary and I deleted it, through Dropbox.com: following the instructions. It seemed to be successful. However it suddenly resurrected itself and started to send me messages that the account was nearly full. I deleted it again. Now after about 4 months and a new laptop it is back again, saying it is nearly full and that I should upgrade! How can I get rid of it forever please.
I had linked my Apple ID to a now deleted Dropbox account and I can't use it to create a new one.
Dear Dropbox Support Team, I previously used Dropbox and had linked my account to my Apple ID. However, I deleted that account years ago. Since then, I’ve been unable to create a new account on iOS using “Sign in with Apple” or link my Apple ID to an account with the same email address. Every attempt results in an error message with ERROR 500, even when I try different email addresses or use Apple’s “Hide My Email” feature. It seems my Apple ID is now completely unable to use Dropbox, which is causing significant disruptions to my workflow. I would appreciate any guidance on resolving this issue. Thank you for your support! Best regards, HuaDeity
