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Create or delete account
91 Topics
Received a "Complete your DropBox setup" e-mail out of nowhere
I just received a "Complete your DropBox setup" e-mail with instructions for doing just that -- it has the usual checklist in the e-mail and shows step 1 "create a dropbox account" as completed but then shows the next step as "download the desktop and mobile apps". Well, what exactly triggered this e-mail? Because I've been a member already for many, many years, and I already have both the mobile and desktop apps installed and set up on multiple devices. I haven't done anything recently that is out of the ordinary. It's just doing its thing on each of those clients. This worries me that someone has somehow triggered.Solved9.7KViews2likes18Comments
How can I delete an unwanted extra Dropbox account?
I accidentally created an extra Dropbox account in a second email account. I wish to cancel the extra Dropbox account, but I am afraid in the process I will lose my original Dropbox account that is located in my primary email account. What can I do to insure that does not happen? It happened when I linked a file to the second email address, and I must have impulsively clicked a button to create an account. I tried to delete the new account but received a message to create a password. I didn't do that, thinking I would be digging the hole deeper. I hope this doesn't put a glitch in my original Dropbox account. I am posting this from the original Dropbox account.Solved1.3KViews1like5Comments
Deleting Account Error
When I go to delete my account, I get an error message after I've filled in all the details. It flashes with Error 500 and only gives me the option to only go back to the home page or visit the help center. I've tried 3x now to delete and nothing changes. Anyone offer any help?Solved6.5KViews1like53CommentsInactive account for many years. Is it deleted?
Hello, i have an old account and I think my last activity on that account was 2019. I can no longer sign in because I forgot my password, also there is no way for me to reset my password since the email address that was connected to my old dropbox was already deleted on google. I just want a clear answer, since i was inactive on my old dropbox account for almost 2 years, did you manage to delete my account and all my files? Please i need answers. Thank you so muchSolved13KViews1like6Comments
What happens to my files when I delete my Dropbox account?
If I delete my account in dropbox.com , How many days dropbox server will keep my data or if I delete my account, data is also deleted from dropbox servers imediately are not ? Otherwise dropbox will use my personal data ,please help me out soonSolved8.1KViews1like9Comments
