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Forum Discussion
There's no option to delete my Dropbox account.
On Dropbox Basic free plan.
Trying to delete account.
Chatbot tells me to do this:
- Click your avatar at the top of the webpage
- Click Settings
- Under General, click Delete account
There is no "Delete account" on that page.
9 Replies
- Mark
Super User II
It takes me to a login page that asks me to "Sign in to link your personal Dropbox"
This error appears at the top of the page:- Nancy
Dropbox Community Moderator
Hey Stewed Tomatoes, can you please go to this page and send me a full screenshot of what you see there?
- Megan
Thanks for the screenshot Stewed Tomatoes!
That was very helpful. It seems you're using a free team. Can you try to disband it first, and follow the steps to delete your account after?
The Confirm button is disabled.
- Megan
Hm, that's odd Stewed Tomatoes.
Can you follow the steps in order to leave the team instead? If this doesn't work either, let me know and I'll send an email your way in order for us to have a look internally.
Step 5 says: "Click the “…” (ellipsis) next to the name of the person you want to remove."
There is no ellipsis for the Admin user.- Megan
I just sent you an email Stewed Tomatoes!
I'll see you there, thanks!
