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Stewed Tomatoes's avatar
Stewed Tomatoes
New member | Level 1
10 months ago

There's no option to delete my Dropbox account.

On Dropbox Basic free plan. Trying to delete account. Chatbot tells me to do this: Click your avatar at the top of the webpage Click Settings  Under General, click Delete account ...
Create or delete account
Dropbox Basic
Error Messages
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hm, that's odd Stewed Tomatoes. 

Can you follow the steps in order to leave the team instead? If this doesn't work either, let me know and I'll send an email your way in order for us to have a look internally. 

Stewed Tomatoes's avatar
Stewed Tomatoes
New member | Level 1
10 months ago

Step 5 says: "Click the “…” (ellipsis) next to the name of the person you want to remove."


There is no ellipsis for the Admin user. 


  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    I just sent you an email Stewed Tomatoes!

    I'll see you there, thanks!

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