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Forum Discussion
Can a deleted Dropbox account be restored?
Hi Dropbox Team,
My Dropbox account got deleted on the 4th of September and I tried logging back in with the email associated with the account and it just made a new one. So every time I log in with the email, it sends me into the new one it made me, not the original email.
Will I be able to get my original Dropbox account back?
Kind Regards
1 Reply
- Rich
Super User II
My Dropbox account got deleted on the 4th of September ... Will I be able to get my original Dropbox account back?
If your account was actually deleted, then it won't be possible. Once an account has been deleted, there's no way to recover the account or the files that it contained.
Are you certain the account was deleted? Did you go through the deletion steps yourself? Was this a personal account or were you part of a business team account?
