We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Can a deleted Dropbox account be restored?
Hi Dropbox Team, My Dropbox account got deleted on the 4th of September and I tried logging back in with the email associated with the account and it just made a new one. So every time I log in with the email, it sends me into the new one it made me, not the original email. Will I be able to get my original Dropbox account back? Kind RegardsI accidentally deleted my Dropbox account - can I recover it?
Hello, this is urgent. I accidentally deleted my Dropbox Basic account linked to this email address. After that, I mistakenly created a new account with the same email. I need to recover my original account and files if it is still within the 30-day recovery period. Please prioritize this request and let me know what steps I need to take with the new account I created. Thank you for your urgent assistance.
Can't delete my account because I logged in with Google
All I want to do is delete my account, but it won't let me - I logged in using google, so I don't have a password. The help document said there is supposed to be a button that says "Send Mail", but guess what - it doesn't exist. I used to like dropbox and would recommend it, but making it this hard to delete an account is insanity, hence the username on this support forum I had to create just to get this stupid problem solved. Why? you can't call support, you can't e-mail support, and the support docs don't handle when the coding was screwed up from the git go. All I want is out!
