We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
saffer51
9 months agoExplorer | Level 3
Please help me to delete my Dropbox account
I uninstalled dropbox years ago, but I continue to get files saved to dropbox when I want them saved elsewhere. This is causing major problems for my file structure. I was told previously the only wa...
saffer51
9 months agoExplorer | Level 3
Some further information: I do not have a Dropbox folder on my laptop (just checked). I imagine I must have installed Dropbox backup.
Everytime I try to save a file, something automatically creates a Dropbox folder - I assume a backup folder, which is why I can't find it on my laptop.
Walter
Dropbox Community Moderator
9 months agoCan you send us a screenshot of how this looks on your end so that we make sure we're on the same page saffer51?
Do you see anything listed in your backups page?
- saffer519 months agoExplorer | Level 3
Thanks. Account now deleted.
About Security and Permissions
Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!