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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Re: I was part of a Dropbox Team but now it seems everything is gone.

Hey @NicoDF, thanks for the speedy reply! 

 

That depends on what steps your admin took when removing you from the team; if they transferred your content to a different member, and how many days have passed since then.

 

You can see more about this here

4 Replies

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  • NicoDF's avatar
    NicoDF
    New member | Level 2
    2 years ago

    Thank you! I'll see with them. But if the admin deleted my account.

    Is there any way you could help me find my files as the structure is still on my computer?

    I mean since I have a trace of the files it is not possible to recover them this way?

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    NicoDF wrote:

    Is there any way you could help me find my files as the structure is still on my computer?

    I mean since I have a trace of the files it is not possible to recover them this way?


    That wouldn't be possible. If the team admin removed you from the team and didn't transfer the files, there's no way to recover them.

     

    The only possibility would be if you were removed from the team less than seven days ago, in which case the team admin could restore your account then convert it. However, since you were able to create a new account with the same email address, that time has likely already lapsed.

  • NicoDF's avatar
    NicoDF
    New member | Level 2
    2 years ago

    So that means basically, without a warning, my files are potentially gone?

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    NicoDF wrote:

    So that means basically, without a warning, my files are potentially gone?


    The warning came when you first joined the Business team, when Dropbox gave you the option to move your personal files into a new account.

     

    When you joined the team, you basically transferred ownership of your account to the team admin. If they later decide to remove you from the team and they don't convert the account back to an individual account, the account is deleted.

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