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Re: Is the email: em-s.dropbox.com legitimate? [Answer: Yes]
Hello,
I was checking my emails and came across an email from dropbox, the email body looks 100% legit no spelling mistakes no numbers either, but the address looks questionable, the email is no-reply@em-s.dropbox.com. The email subject is "top strategies to maximize your potential", the email body seems to be about dropbox cloud storage (for free), exercise for 20 minutes, free password manager and turning on camera uploads if that's any help to anyone.
I've tried searching here and I've tried searching the email address on google but haven't found anything on it, so I'm wondering if it's legit before I end up blocking the email.
12 Replies
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- Megan
Dropbox Community Moderator
Hi SausageRoll111, I'd be more than happy to help!
If you take a look at this Help Center article about the official Dropbox domains, you'll see that em-s.dropbox.com is an official Dropbox domain.
Therefore, the informative email seems to be coming from us, indeed.
I hope this helps!
- I’ve just received a scam mail from this email address no-reply@em-s.dropbox.com
- Hannah
Hey cosmodoc, thanks for letting us know about this.
The em-s.dropbox.com domain is actually one of our official Dropbox domains; what's the email you received about?
Can you send us a screenshot?
Screen shot attached
- Megan
Hey there, Bill S., I hope you're doing well!
If you have a look at our official Dropbox domains, you'll see this is indeed an email coming from us, informing you about how you can sync your files between devices.
Let me know if you need anything else, thanks!
I received an email form no-reply@em-s.dropbox.com advising me a file shared with me. I was not expecting any files, I have no idea who is sharing files with me. How do I make sure it is not a malicious link?
- Megan
Hey everyone!
A small update on this: Our team is aware of this email that was sent by us, and we are investigating the exact reasons this happened.
We'll update you once we have further info, thanks!
got one like this as well today
Just a heads-up – you've got a shared file waiting for you. Click the button below to check it out whenever you're ready!
- I received same message at 4:34 this morning.
I'm not sure it is safe. No friend told me they had dropped something for me. I received email from the same address yesterday. Logged in and there was nothing waiting (nor was I expecting anything). Scam?
Got the same email but saw this article which seems to contradict your confirmation that it is a DropBox domain…
