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truebluebethy's avatar
truebluebethy
New member | Level 2
3 years ago
Solved

Recovery of Password in Password Protection

I can not recall the password for our password protected files.  Admittedly, I have not had to visit this business for a number of years, and have reason to do so now.  I had my account name and pass...
security
  • Mark's avatar
    Mark
    3 years ago

    There is no way to recover via Dropbox I'm afraid (unless you'd uploaded a previous none password protected file in last 30 days/free user or 180 paid). 

truebluebethy's avatar
truebluebethy
New member | Level 2
3 years ago

Yes, this is the password one must enter when the document is downloaded into Word or Excel.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

There is no way to recover via Dropbox I'm afraid (unless you'd uploaded a previous none password protected file in last 30 days/free user or 180 paid). 

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