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eldendo's avatar
eldendo
New member | Level 2
3 years ago
Solved

Suspicious email from Dropbox

i received a mail with text please reconsider and a push button. Did I do something wrong or is this a fishing mail?

security
  • Hannah's avatar
    Hannah
    3 years ago

    Thanks for that, eldendo!

     

    It does look like a legit email, coming from an official Dropbox domain.

     

    It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey eldendo, thanks for bringing this to our attention.

     

    What is the email address of the sender of this email?

     

    Can you also send us a screenshot of the email, while making sure you hide your own personal info?

     

    Thanks!

  • eldendo's avatar
    eldendo
    New member | Level 2
    3 years ago

    this is the senders address, it looks normal... <no-reply@dropbox.com>
    screenshot:

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for that, eldendo!

     

    It does look like a legit email, coming from an official Dropbox domain.

     

    It should be a link to our plans page, but you can just ignore it, if you do not wish to continue with a subscription.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You're most welcome, eldendo!

     

    If you need anything else, please let us know.

     

    Have a great day!

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