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craigpalmer's avatar
craigpalmer
Explorer | Level 3
3 years ago
Solved

Transfer from one account to another

Hi there, I have two email accounts, the old one is no longer in use but it has a lot of valuable files stored in the Dropbox account which I need. I am now using a new email account with access ...
account access
  • Walter's avatar
    Walter
    3 years ago

    Thanks for clarifying that for us craigpalmer 

     

    In that case, you can simply move all of your content from the older account in one folder and share the folder with your new account.

     

    Let us know if you have any other questions!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi craigpalmer, thanks for bringing this to our attention.

 

Are you able to access the old Dropbox account and login normally?

 

This will help me to assist further!

  • craigpalmer's avatar
    craigpalmer
    Explorer | Level 3
    3 years ago

    Hi there,

    Yes I am and I can access all the files on the old Dropbox.

    But I want to transfer them to the new account

    Cheers

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for clarifying that for us craigpalmer 

       

      In that case, you can simply move all of your content from the older account in one folder and share the folder with your new account.

       

      Let us know if you have any other questions!

      • craigpalmer's avatar
        craigpalmer
        Explorer | Level 3
        3 years ago

        How would you suggest I do that?

         

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