Forum Discussion

wsupertrampg's avatar
wsupertrampg
New member | Level 2
3 years ago

What happens when you die

Banks have a transfer on death option/ deed that supersedes probate and happens automatically when death of the original owner of the funds is proven. In the case of dropbox is there an option to tra...
account access
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey wsupertrampg - welcome to our Community and thanks for using Dropbox!
 

in general, if a person close to someone who has passed away needs access to a Dropbox account of a deceased user, then we have a procedure detailed here in order to assist them.
 

There's no way to pre-determine another Dropbox user to be the beneficiary automatically in case that occurs at the moment. 

 

I hope this clears things up. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!