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dgallant's avatar
dgallant
Helpful | Level 5
11 months ago

Download Dropbox backup folder to synology

Dropbox backup keeps giving me an error that there are too many zip files when I u to download my root folder. It is a backup of an external hdd which was physically damaged. Since I cannot download the root with the web ui, could I use synology or another app to download the entire Dropbox backup folder with an app instead of a web browser?

5 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey dgallant, thanks for your post.

     

    The only way to download your backups, that's actually supported, would be from the backups page online.

     

    I would suggest doing so in batches, so that you don't get the download error you mentioned in your original post.

     

    Any other way wouldn't be supported by Dropbox, so there's no way of knowing whether it would work or not.

     

    I'll leave this thread open, though, in case another user has had a similar experience and has some advice for you.

     

    I hope this helps.

  • dgallant's avatar
    dgallant
    Helpful | Level 5
    10 months ago

    Hello
    Does the Backup Product get exposed to synology at all, or just Dropbox? Thanks again team!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago

    dgallant wrote:

    Does the Backup Product get exposed to synology at all, or just Dropbox?


    Just Dropbox. The only way to interact with the saved backups is through the Dropbox website.

  • dgallant's avatar
    dgallant
    Helpful | Level 5
    10 months ago

    Thank you. Disappointed but at least we know the answer 

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