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DBXCommunity
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6 years ago

Dropbox Community support during COVID-19

We at Dropbox recognize that our customers rely on our service even more during this time. While we do our part to help protect our employees and our communities, our support teams will continue to provide support.
 
The Dropbox Community is open 7 days a week and our community members and moderators are here to help. Please bear with us if you are experiencing delays in response times, we will try to get back to you as soon as possible. 
 
Our commitment to you is that our support team will always be here to help.
 
We’re all in this together. Stay safe.

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The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

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