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DBXCommunity
Community Manager
5 years agoDropbox Community support during COVID-19
We at Dropbox recognize that our customers rely on our service even more during this time. While we do our part to help protect our employees and our communities, our support teams will continue to provide support.
The Dropbox Community is open 7 days a week and our community members and moderators are here to help. Please bear with us if you are experiencing delays in response times, we will try to get back to you as soon as possible.
Our commitment to you is that our support team will always be here to help.
We’re all in this together. Stay safe.
- GSMartinExplorer | Level 4
In this current time of crisis, especially for those of us working in healthcare, it would be particularly helpful to know what measures Dropbox is taking to support the global community responding to COVID-19. While every company can offer support to individuals, and some can offer support to affected businesses, Dropbox has an opportunity to support an entire community who is in need of resources to stay connected, to collaborate, to share, and to learn from each other. As a simple suggestion, Dropbox should eliminate the restriction on the number of devices connected to an account, and an important indication of commitment to your current and future customers would be to offer free access to additional space that people can use during this time.
- espadNew member | Level 2
I totally agree with your suggestion to remove the number of devices attached to an account. I use dropbox not so much for permanent storage but I need it to connect my 2 macs, 2 windows PCs and several Linux PCs so that I can transfer files between them all. I use
cross platform apps but sometimes I need to use an app that is specific to one platform when creating the content for some of my lessons. Using USBs is not always feasible and they are easy to lose, misplace, or forget when going into work or coming home.
- sakadasNew member | Level 2
Please reconsider Free options in this time,
As a TEACHER I HUMBLY ASK YOU to enable more FREE storage,
for thing in need - eLearning and distant learning several other E-services
have done so.
Give Now - recive multifold Later !
- ustvnowNew member | Level 2
Agreed :)
- Siti norshariniNew member | Level 2Saya syukur sangat2
- Carmen TownsleyExplorer | Level 4That is **bleep** awesome Fam. Especially that the Government recently called upon us, Data Scientist of arms badly.
Time to pull together now as the Water and Blood Family and put this hit on that virus.
Love All and Be Safe!
Mesmerize Entertainment Productions™ - managongNew member | Level 2im kamogelo mohlala from pretoria atteridgeville,i refers to all nationalities please let's stay indoors to protect our self against this monster called covid-19.as we are nationalities let's use our senses to fight against this disease.thanx
- JAD The old golferExplorer | Level 4
For the record, I have been retired (Closed the Business) Dec 31, 1997. I am not connected with any business, and have lots of free time. I am trying to simply enjoy my final years. If I knew just how much time is left, it might be more interesting. Next B-day just 4 weeks from today; to be 89-yrs.
I have viewed all the above letters, unfortunately my understanding of German is extremely limited,
Iam looking forward to working with your team. My first job will be to bring in and store the complete video of the funeral service for my friend "Bobby Magee". It is at least an hour long
program. I am not sure just what the total space it will cover.
I appreciate any help you can provide.
Joe Dougherty, The Old Golfer
- MariaJMLHelpful | Level 5
Could be fine receive some space for free
- Karenbenoit1963phillipbanks206New member | Level 2Yeah free is good right now. It's light at the end of the tunnel called Covid-19.
- Bahaghar1_New member | Level 2I hope Dropbox will be be considerate enough not to bill us now that there’s pandemic.
Maybe there’s a way to lighten the load of payment since I want to continue availing of this service. - chealiliExplorer | Level 4Taken care of a lots amp good luck to you come back home from work and get back to the office soon thanks so hard enough for you to come here please give us some feedback and help us out for this app thanks
- ShivejaExplorer | Level 4Due to covid 19 financial losses will Drop Box consider reducing their pricing for membership options and/or upgrades?
About Latest news
112 PostsLatest Activity: 2 months ago
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