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Amy's avatar
Amy
Icon for Community Manager rankCommunity Manager
3 years ago

Dropbox Replay - get feedback on your video projects with ease

If you like what we said here about Dropbox Replay, we have some excellent news, Dropbox Replay  is now available globally, whatever your needs may be đŸ˜   Now that it’s out of Beta and available...
Dropbox Replay
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romanxtk's avatar
romanxtk
Helpful | Level 6
3 years ago

I love Dropbox Replay and have been a happy beta-tester since January.

The announcement of the final version is good news, but I'm really concerned about the pricing here.

Users should be aware that they have to pay for an Dropbox upgrade (from Plus till Enterprise) to be then able to pay for the Replay feature on top.

Yeah, the limited Replay function is available for all (including basic/"free") users - up to 4 simultaneous uploads. But why not include the full Replay feature in all paid plans? The current pricing means at least 20€/$ for Dropbox plus + replay - a month.

 

In my case (and I guess for many other people out there) it will be way more attractive to upgrade to a paid plan if Replay is included.

Just my two cents!

  • Amy's avatar
    Amy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi romanxtk,

     

    Thank you for your feedback. You are correct that a limited version of Replay is now included in all plans. We also made the decision to offer the Replay Add-On, which gives users access to many of our higher value features like autogenerated transcripts and closed captions, due dates, the ability to send large file transfers up to 250 GB with Dropbox Transfer, and more. The add-on also allows us to continue investing in building more advanced features in Replay that users have been requesting. 
     
    If you have any other suggestions on features that you’d like to see to justify the price of the add-on, we’d love to hear from you.
  • Glartique 's avatar
    Glartique
    New member | Level 2
    3 years ago
    I've just complained about the extra ÂŁ200 a year for Replay! It's extortionate! I said there needs to be a sliding scale for business sizes. I'm a one-man-band micro business. I'm already paying ÂŁ199 a year for business premium! I asked to speak to a senior manager. They just said they couldn't give me a loyalty discount and they were the most senior person there. They would "pass on my feedback!" I said it's not feedback it's a genuine concern and complaint. I was told I will pass your feedback on again. NOT IMPRESSED DB!

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