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Jmb825's avatar
Jmb825
Helpful | Level 5
2 years ago
Solved

Receiving hundreds of emails

Have received 100's of emails from purported Dropbox users asking to be removed from a mailing list. Each has 22 CCs. Everytime someone replies, more spam is generated. Major issue. Reported to Dropb...
Dropbox Basic
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    This is a forwarded Dropbox email from a non-Dropbox email alias. We recommend you block the sender's email and domain. We also recommend reporting the sender to your email provider, and marking that email as spam or phishing.

     

    You can determine legitimate emails sent by Dropbox by visiting our Help Center:

     

    https://help.dropbox.com/security/official-domains

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Jmb825 wrote:
Have received 100's of emails from purported Dropbox users asking to be removed from a mailing list.

Are the emails coming in from dropbox.com email addresses? If not, it's unlikely that Dropbox can do anything about it if they're not the ones generating the emails.

 

Can you paste the content of one of the emails here? Be sure to mask any private information.

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