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Emmet's avatar
Emmet
Icon for Community Manager rankCommunity Manager
6 months ago

What Do You Want to See on the Community?

 

Hey everyone, my name is Emmet and I’m in charge of the Experience for our users on the Dropbox Community. The Community Team is working on improvements to the Community and your voices are important to this conversation. We want to know what you think we’re doing well and what you feel we could be doing better.  

When giving feedback, please be as detailed as possible. The more information we have the better. Your experience can be about any part of the Community experience from creating an account, posting a thread, receiving emails etc. Please feel free to let us know what you think about all our sections and any features/areas of the Community you would like to see in the future. 

Also, while we do work closely with other areas of the support experience, this thread is specifically about the Dropbox Community. We pass on feedback about other areas of support to those teams as we receive them, but the focus of this thread is on the Community experience.

4 Replies

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  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi Judy Carmick​ ,

    Thanks so much for reaching out! I completely understand how things can get confusing, especially with changes over time. It’s great that you want to get a better handle on how Dropbox works... I’m here to help 🤗. 

    To start, I recommend joining our Dropbox for Beginners group. It’s a great place to learn the basics and get comfortable with storing your videos, programs, and other files 👩‍💻 .

    It's really easy to keep everything safe, backed up, and accessible across your devices with Dropbox. If you ever accidentally move or delete something, you can recover it too 📁.

    Here's an article I wrote a few weeks back about just this (just in case you ever need to restore a file).

    Let me know if there’s something specific you want to do. I’d be happy to walk you through it. And feel free to reach out anytime.

    T 😸 (Dropbox Community Manager)

  • Judy Carmick's avatar
    Judy Carmick
    Explorer | Level 4
    5 months ago

    Thank you for all this.  I am a bit confused as I have been with Dropbox for many years and

    have had problems as the name would change and I thought I lost.   So I am overwhelmed with your statements.   I want to use the dropbox to store my videos and programs/files.

    I need more education on how dropbox works.

    Judy Carmick

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